Refund & Return Policy
At Cellera, we stand behind the quality of our products and want you to feel confident in your purchase. That’s why we offer a 90-Day Money-Back Guarantee on your first order.
How it Works
- If you are not completely satisfied with your first purchase, you may request a full refund within 90 days of your order date.
- The guarantee applies only to the first bottle from your first order.
- If multiple bottles are purchased in a single order or across multiple orders within the 90-day period, only one bottle is eligible for a refund.
- Refunds are issued to the original payment method once your return has been processed.
Returns
- To initiate a return, please contact our support team at hello@trycellera.com
- We may ask you to send back the unused portion or empty bottle as part of the return process.
- Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective.
Exclusions
- Refunds are limited to one bottle per household.
- Subsequent orders are not covered by the 90-day guarantee.
- Products purchased through unauthorized resellers are not eligible for returns or refunds.
Our Commitment
We created Cellera to give people access to a remedy we’ve seen make a difference in countless lives. If you don’t feel the benefits within 90 days, we’ll make it right — no hassle, no pressure.